Sound Virtual Care
A telemedicine solution built for long-term care.
Reduce avoidable hospital admissions and readmissions.
When a resident's condition changes after hours, your team needs fast clinical backup. Sound Physicians' telemedicine platform, Sound Virtual Care, gives your nurses on-shift tele-clinicians for nights, weekends, and holidays, so you can make timely decisions and keep care on track.
Using secure, video-enabled technology, Sound Virtual Care can support your staff, helping you deliver consistent care to your residents when it matters most.
Outcomes that matter
96.8%
of our telemedicine consults are treated in place.
33%
of the emergency department (ED) transfers we manage return to a facility without a hospitalization.
Key program features
Clinical capabilities
Evaluate and treat changes in condition
Provide transitions of care support, including tuck-ins and ED transfer management
Assess and treat residents after falls
Manage medications
Evaluate abnormal vital signs or critical lab results
Address concerns from residents and loved ones
Morning handoff report
To keep your care team aligned after hours, Sound Virtual Care provides a morning handoff report so facility leaders and medical directors can quickly see which residents were evaluated overnight — including changes in condition, falls, tuck-ins, and more. This visibility helps you:
Prioritize follow-up
Reinforce the plan of care
Keep transitions smooth for residents and staff
Program impact
Supporting safer, more appropriate care transitions.
Tuck-in service for after-hours admissions
Newly admitted residents are seen by a tele-clinician on arrival, helping them get off to a strong start in the facility and begin a thorough care plan.
ED transfer management
When a transfer is needed, tele-clinicians coordinate it, including peer-to-peer discussion with the ED physician on the requested workup, with the goal of returning the resident to the facility when appropriate.
Why video visits matter
Video gives the tele-clinician a more complete clinical picture, helping drive clearer, faster decisions.
Visual assessment: See the full clinical picture — appearance, breathing effort, symptoms, and nonverbal cues (facial expression/behavior) — for change-in-condition calls, fall evaluations, tuck-ins, and more.
Interactive consults: Real-time, face-to-face collaboration with your RN/LPN as the tele-presenter.
When applicable: If a controlled substance is needed, a video evaluation may be required.†
Sound Virtual Care provides after-hours clinical support for all residents in your facility.
Training is available to build confidence and speed.
†Based on the Ryan Haight Act and the state in which you are located.
Let's succeed together
Sound Virtual Care plays an essential role in helping our partners deliver responsive, high-quality care — bridging gaps in access and supporting a more consistent, sustainable care experience.
If you're interested in Sound Virtual Care telemedicine services, we'd love to connect. Please fill out this form, and a member of our team will contact you directly.